Connect Shopify

Goal

Connect Shopify, map the Formul data needed for safe synchronization, and understand what to do when the integration needs attention.

Before You Start

Use a Formul Admin role and a Shopify account allowed to install apps.
Create Formul items with the SKUs used in Shopify.
Create the Formul locations that represent Shopify fulfillment inventory.
Decide which system owns each operational change. Do not run competing manual and automated updates without a reconciliation plan.

Steps

Open Settings → Integrations → Shopify and start the connection flow.
Complete Shopify authorization and return to Formul.
Review the setup guide and resolve SKU and location issues. Formul uses human-readable choices; you should not need internal connection IDs.
Run synchronization from the provided action when readiness allows it. Formul queues the work, so leaving the page does not cancel a healthy job.
Review the integration health message. Use the recommended retry, mapping review, reconnect, or support action rather than repeatedly pressing sync.
Open imported sales orders and verify customer/order totals, lines, allocation readiness, and source links before fulfillment.

What Formul Synchronizes Today

Incremental Shopify order import and targeted order re-sync.
SKU and location readiness/remediation.
Shared connection health and safe recovery actions.
Supported fulfillment dispatch/replay after a Formul fulfillment.

Inventory publication back to Shopify is not a current production promise. The integration screen is authoritative for the capabilities enabled on your connection.

Recovery

Review mappings: fix missing or ambiguous SKU/location relationships.
Retry: use when Formul indicates a transient failure can be retried.
Reconnect: use when Shopify authorization is no longer valid.
Contact support: include the shop name, approximate time, and visible Formul message. Do not send tokens, cookies, or raw provider responses.

Continue with Sales Orders and Fulfillment.